Politique d’expédition
Thank you for shopping with us. We are committed to providing fast, reliable, and transparent shipping for all orders.
1. Shipping Destinations
We currently ship to customers throughout the United States and European countries.
If your location is not available during checkout, please contact our customer support team.
2. Processing Time
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
The estimated delivery time for most orders is:
- United States: 5–6 business days
- Europe: 5–6 business days
Please note that delivery times are estimates and may occasionally vary due to factors beyond our control, such as weather conditions or carrier delays.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking number to monitor the status of your shipment throughout the delivery process.
5. Customs Duties & Import Taxes
We cover all applicable customs duties and import taxes for shipments to our supported destinations.
You will not be required to pay any additional customs fees, import duties, or taxes upon delivery.
The total amount shown at checkout is the final amount you pay.
6. Shipping Costs
Shipping costs depend on the value of your order.
- Orders that meet our free shipping threshold qualify for free shipping.
- Orders below the free shipping threshold will incur a shipping fee.
Any applicable shipping charges are clearly displayed during checkout before payment is completed.
7. Delivery Address
Customers are responsible for providing a complete and accurate shipping address.
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided at checkout.
8. Lost or Delayed Shipments
If your shipment appears to be lost or experiences an unusual delay, please contact our customer support team.
We will work with the shipping carrier to investigate the issue and provide assistance as quickly as possible.
9. Contact Us
If you have any questions regarding shipping, please contact us:
Email: info@nicheluxury.store